Root level customization of local terms for sales
In India, every business has their own local words for business terms. Some businesses may care the difference between lead and opportunity, while its just order or inquiry for others. MeraCRM allows you to change these root level terms, so you don't need to change the language you use in business!
Easy customization in MeraCRM - use local words for business terms related to support service.
Customization of support stages and processes
From business to business, they have their unique customer support process. It may be just open and closed or more detailed support cycle. With MeraCRM you can customize stages that you follow in your support process.
Customize the stages of support service process the way you want.
Set automatic follow ups based on events happening
Standardizing sales process makes things easy to everyone in the team. It helps you bring best practices in use to get maximum benefits in support process. With MeraCRM Automation, you can set up automated follow ups based on events in Support process.
Create MeraCRM Automation to set automated follow ups based on your conditions.
