Sales Management software refers to the systems that allow the sales executives to gain greater insight of the key performance indicators across the organization. Sales management software allows the managers to visualize, in real time, which representatives are on the way to achieve goals. It also tracks the key metrics like average hold time and calls... Read More »

The best CRM software for startup businesses should empower the startups to grow their business in terms of Customer Relationship Management. The best CRM software should allow the clients to access the customer information and the actionable leads and prospects with ease and from their convenience. Small businesses and startup initiators can be equally... Read More »

CRM software is the basic Customer Relationship Management Software that has become mandatory in today's competitive market. There are lots of enterprises setting up daily that pose high competition even to the well-established enterprises. With this scenario, managing and maintaining customer relationship is highly crucial. For this... Read More »

Customer Relationship Management (CRM) is an approach to managing a company's interaction with its customers. It includes using technology to organize, automate and synchronize marketing, sales, customer service and technical support. Customer Relationship Management (CRM) focuses on creating satisfactory customer experience which is the... Read More »

The reformation in technology trends affect the small business trends remarkably. Technology trends like cloud services, mobile and software automation being stronger, more affordable, more persuasive and irresistible are now dominant forces leading small business trends. Some small business technology trends that can add potential to your budget and help... Read More »

Effective use of CRM for technology lies at the heart of successful business growth. Many small and mid-sized companies using cloud-based technologies have been able to expand their capabilities which were previously preserved by the large companies having big IT budgets. Yet, finding and implementing the appropriate CRM for technology solutions can be a... Read More »

Frequently, we are asked the question: "What is the difference between a CRM lead and an opportunity?" If you are wondering exactly for the same question then the very important step in answering this question is to understand the key differences between the CRM lead and an opportunity and in particular how to use both the sets of functionality in... Read More »

Email marketing ROI is metric that will give you an insight of the Return on your email marketing. It is the amount of earning relative to the amount spent on the marketing. But knowing your ROI is just not enough, you need to measure as well as increase your email marketing ROI. A Customer Relationship Management (CRM) software can drastically improve the... Read More »

Small or midsize business has to face lots of challenges to survive in the market against the brand strength of the large businesses. Every SMBs dream of getting ahead to the higher position. This dream can come true using the cloud. Cloud if intelligently used has the ability to change the shape of the business. The only requirement of cloud computing is... Read More »

A Customer Relationship Management (CRM) system is often considered as a strategy to improve and grow in a number of areas. There are certain good purposes behind the selection of CRM in any business. These include more centralized activities, saving time and money, streamline process and increase productivity. But these purposes often go in vain due to... Read More »